Privacy Policy
Your privacy is very important to us.
This privacy policy (“Privacy Policy”) describes how we handle and secure the personal information that you provide to us through our Platforms. By using our Platforms, you agree to be bound by the terms of this Privacy Policy.
This Privacy Policy is part of our Terms and Conditions. Please note that defined terms used in our Terms and Conditions are adopted herein unless otherwise defined in this Privacy Policy. All references to “you” or “your” in this Privacy Policy shall refer to Customers and Services Providers of (as may be applicable).
1. YOUR INFORMATION
Information that is collected as you use the Platforms, receive or provide the Services includes the following:
A. Your Personal Information
Your personal information includes your name, address, telephone number, date of birth and email address that you provide when you register on our Platforms. It also includes other personally identifiable information that you may choose to add to your account, eg, biography.
B. Personal Health Information of Customers
Personal health information of Customers include gender, known health conditions, medications, allergies, vaccinations, medical history, health goals, health journal entries, as well as medical prescriptions, reports and files uploaded by Customers from time to time into the Platforms.
C. Business Information of Services Providers
Services Providers will provide their profile information as well as the healthcare services they offer through the Platforms. Services Providers will also provide their preferred payment method and billing address for payments in connection with the Services they provide. We may store credit card details or that of any other payment method information.
D. Operations Data
In order to enhance your Platforms usage experience, we uses cookies, server logs and other similar mechanisms to enable certain functionality, improve services, monitor service usage and for marketing purposes within and outside the Platforms. These mechanisms are used to save user preferences, preserve session settings, help auto-authentication of frequently used services if required by your settings and to enable other similar functional requirements.
You may use browser settings to disable cookies when using our web services, however it may result in some of the features and services of we not functioning properly. Our third-party partners also may automatically receive and log such non-personal information or anonymized data about your online activities over time.
2. COLLECTION AND USE OF INFORMATION
A. General
Personally identifiable data supplied by you may be collected and used by we for the following or related purposes:
i. allowing you to use or access interactive features or secure areas of our Platforms, when you choose to do so;
ii. conducting relevant investigations into the information you have provided;
iii. managing or resolving any complaints, inquiries or investigations in which you are involved;
iv. performing any activities relating to internal compliance requirements, including in relation to we internal rules, policies and procedures;
v. reviewing and monitoring e-communications and personal account dealing;
vi. any filing or information required or requested to any governmental, regulatory, and/or statutory authorities (including requests by overseas governmental, regulatory and/or statutory authorities);
vii. processing sensitive personal information (which may include personal health information regarding medical condition or demographics) for monitoring purposes and for the administration of benefits or other ancillary purposes;
viii. as reasonably required for the provision or receipt of third party services;
ix. due diligence requests from regulators, counterparties, clients of us, and financial institutions;
x. emergency contact information;
xi. any other purpose required or authorized by law.
We will also deal with certain information as described below.
B. Personal Health Information of Customers
Personal health information of a Customer provided through the Platforms and/or through the use of the Services which are not publically made available by Customer will not be shared, disclosed or displayed to anyone other than the Customer itself and the relevant Service Providers whom they choose to consult, which will be used by the Services Providers for the purpose of providing the Services to you.
Your Service Providers will have access to your personal health information. Your Service Providers will be allowed to update your personal health information by adding review notes, health goals, monitoring feedback relevant as part of the Services you engage.
Services Providers can in their sole discretion terminate any Services provided to any Customers at any time and in such a case, will no longer have access to the relevant Customers.
This privacy policy (“Privacy Policy”) describes how we handle and secure the personal information that you provide to us through our Platforms. By using our Platforms, you agree to be bound by the terms of this Privacy Policy.
This Privacy Policy is part of our Terms and Conditions. Please note that defined terms used in our Terms and Conditions are adopted herein unless otherwise defined in this Privacy Policy. All references to “you” or “your” in this Privacy Policy shall refer to Customers and Services Providers of (as may be applicable).
1. YOUR INFORMATION
Information that is collected as you use the Platforms, receive or provide the Services includes the following:
A. Your Personal Information
Your personal information includes your name, address, telephone number, date of birth and email address that you provide when you register on our Platforms. It also includes other personally identifiable information that you may choose to add to your account, eg, biography.
B. Personal Health Information of Customers
Personal health information of Customers include gender, known health conditions, medications, allergies, vaccinations, medical history, health goals, health journal entries, as well as medical prescriptions, reports and files uploaded by Customers from time to time into the Platforms.
C. Business Information of Services Providers
Services Providers will provide their profile information as well as the healthcare services they offer through the Platforms. Services Providers will also provide their preferred payment method and billing address for payments in connection with the Services they provide. We may store credit card details or that of any other payment method information.
D. Operations Data
In order to enhance your Platforms usage experience, we uses cookies, server logs and other similar mechanisms to enable certain functionality, improve services, monitor service usage and for marketing purposes within and outside the Platforms. These mechanisms are used to save user preferences, preserve session settings, help auto-authentication of frequently used services if required by your settings and to enable other similar functional requirements.
You may use browser settings to disable cookies when using our web services, however it may result in some of the features and services of we not functioning properly. Our third-party partners also may automatically receive and log such non-personal information or anonymized data about your online activities over time.
2. COLLECTION AND USE OF INFORMATION
A. General
Personally identifiable data supplied by you may be collected and used by we for the following or related purposes:
i. allowing you to use or access interactive features or secure areas of our Platforms, when you choose to do so;
ii. conducting relevant investigations into the information you have provided;
iii. managing or resolving any complaints, inquiries or investigations in which you are involved;
iv. performing any activities relating to internal compliance requirements, including in relation to we internal rules, policies and procedures;
v. reviewing and monitoring e-communications and personal account dealing;
vi. any filing or information required or requested to any governmental, regulatory, and/or statutory authorities (including requests by overseas governmental, regulatory and/or statutory authorities);
vii. processing sensitive personal information (which may include personal health information regarding medical condition or demographics) for monitoring purposes and for the administration of benefits or other ancillary purposes;
viii. as reasonably required for the provision or receipt of third party services;
ix. due diligence requests from regulators, counterparties, clients of us, and financial institutions;
x. emergency contact information;
xi. any other purpose required or authorized by law.
We will also deal with certain information as described below.
B. Personal Health Information of Customers
Personal health information of a Customer provided through the Platforms and/or through the use of the Services which are not publically made available by Customer will not be shared, disclosed or displayed to anyone other than the Customer itself and the relevant Service Providers whom they choose to consult, which will be used by the Services Providers for the purpose of providing the Services to you.
Your Service Providers will have access to your personal health information. Your Service Providers will be allowed to update your personal health information by adding review notes, health goals, monitoring feedback relevant as part of the Services you engage.
Services Providers can in their sole discretion terminate any Services provided to any Customers at any time and in such a case, will no longer have access to the relevant Customers.